Last Updated: September 2026

Welcome to Love All Stringing (“LAS”). LAS is an online marketplace that connects customers with independent stringers, coaches, and equipment providers.

By using LAS, creating an account, or booking a service, you agree to these Terms.

1. Independent Providers

Love All Stringing is a marketplace—not the provider of the services listed on the Platform.

Stringers, coaches, and other providers (“Vendors”) are independent businesses. They set their own:

Prices
Services
Hours and availability
Turnaround times
Pickup and delivery options

Vendors are not employees, agents, or representatives of Love All Stringing.

LAS provides the platform for finding Vendors, booking services, processing payments, and communicating with Vendors, but does not guarantee the quality, timing, availability, or outcome of a Vendor’s services.

2. Bookings & Scheduling

Each Vendor controls their own schedule and availability.

When you book a service, you agree to the appointment time and service details shown at checkout. Vendors may have different schedules, turnaround times, and service areas.

LAS does not guarantee same-day, next-day, or 24-hour service.

Your Vendor may contact you by SMS to confirm appointment details, coordinate pickup or drop-off, or provide service updates.

3. Customer Responsibilities

Customers agree to:

Provide accurate booking information
Arrive at agreed pickup and drop-off times
Provide equipment in reasonable condition
Follow the Vendor’s service and rental requirements

Failure to follow agreed terms may result in delays, additional charges, or cancellation.

4. Vendor Responsibilities

Vendors are responsible for:

Accurately listing their services and availability
Providing services in a professional manner
Communicating significant delays or changes
Taking reasonable care of customer property while it is in their possession

Vendors are responsible for loss or damage to customer equipment while it is in their care.

5. Equipment Rentals

Vendors may offer equipment for rent, including ball machines, racquets, or other equipment.

Before equipment is released, the Vendor and Renter must create and sign a written rental agreement identifying the equipment, rental period, and Renter’s responsibility for its return.

The Renter is responsible for returning the equipment on time, complete, and in working condition. Lost, missing, or damaged equipment may require the Renter to pay the full replacement cost stated in the rental agreement.

Love All Stringing is not a party to the rental agreement.

6. Payments, Cancellations & Refunds

Payments are processed through the Platform.

Prices, applicable fees, and rental charges are shown during checkout.

Cancellation and refund policies may vary by Vendor and service. Customers are responsible for reviewing the applicable terms before booking.

Late cancellations, no-shows, late equipment returns, or damage may result in additional charges where applicable.

7. SMS Communications

By opting in to SMS communications, you agree to receive transactional messages related to your orders and services, including confirmations, scheduling, pickup and drop-off coordination, and service updates.

These messages are not promotional marketing messages.

Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

LAS may use masked or proxy phone numbers to allow Customers and Vendors to communicate without sharing their personal phone numbers.

8. Account & Platform Use

Users agree not to:

Provide false or misleading information
Harass or abuse other users
Misuse rented equipment
Attempt to bypass LAS fees through off-platform transactions
Interfere with the operation of the Platform

LAS may suspend or terminate accounts that violate these Terms.

9. Responsibility & Liability

LAS provides the marketplace and technology that connects Customers with independent Vendors.

To the fullest extent permitted by law, LAS is not responsible for:

Vendor services or service results
Delays or missed appointments
Damage or loss caused by a Vendor or Customer
Injuries or losses resulting from the use of rented equipment
Disputes between Customers and Vendors

To the extent permitted by law, LAS’s total liability for a transaction will not exceed the amount paid through LAS for that transaction.

10. Indemnification

You agree to be responsible for claims, losses, damages, or expenses resulting from your violation of these Terms, misuse of the Platform or equipment, or actions that cause harm to another user or LAS.

11. Changes to These Terms

LAS may update these Terms from time to time. Continued use of the Platform after an update means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws applicable to Love All Stringing and its operations, without regard to conflict-of-law principles.

By creating an account or using Love All Stringing, you acknowledge that you have read and agree to these Terms & Conditions.